Frequently asked questions

No. Connecting is free and there is no subscription. You pay $29 for each letter you send, the same as a letter you type in.
No. We only read what a letter needs: the overdue invoice, your customer's details and your business details. We never create, change or delete anything.
When your software shows it paid, the follow-ups to your customer stop and we email you to confirm the money arrived.
Yes. Upload the invoice and we fill in the letter from it, or type the details in. Tell us which software you use with the form on this page, and we'll work with them to set up an integration.
Customers in NSW, Victoria, Queensland and the ACT. You can be anywhere in Australia: what matters is where your customer is.